ALl Classes + Events
Web Development

Introduction to User Testing

Do you want to test your landing page designs before implementation? Do you want to see if users can find what they need using the new search feature that you built? Are you wanting to ensure that patients can find emergency room information on the homepage?

If you want to know if site visitors really get what they want from your website, this workshop is for you.

In this workshop, you’ll learn three user testing methods to validate content, design and technical features of a site: menu testing, first-click testing, and in person usability testing. Each method will help you quickly establish a baseline for how your site is performing. You’ll also learn how to prioritize your findings and communicate key insights to your design and development team so that you can deliver a better experience to your site visitors. Sign up today to add these must-have techniques to your UX wheelhouse.

This is a 2-day workshop, Monday + Wednesday, 6pm-9pm.


At the end of this workshop, you will be able to:

  • Design and run three types of usability tests
  • Develop screening questions, pre-post questionnaires and study tasks
  • Identify which method to use based on your needs or the needs of your client
  • Synthesize findings to inform future site evaluation and analysis and deliver actionable recommendations to designers and developers.


  • Usability testing – what is it? Why does it matter?
  • Usability testing methods and tools
  • Hallway usability study- Small group hands on activity
  • Planning for a usability study
  • Analysis and synthesis tips
  • Usability study – Individual and small group collaboration Q&A

What to Bring

  • A link to a website that you’d like to evaluate
  • A list of 5-10 user tasks that contribute to goals of the site you’ll be evaluating
  • Printed copies or digital screenshots of the pages you’ll be evaluating (if you want to evaluate designs)
  • Laptop and laptop charger
  • Other note taking materials if desired


Attendees should have a basic understanding of the key audiences of the site they’ll be evaluating

Attendees should have a clear understanding of the goals of the site they’ll be evaluating


This workshop will be held at Betamore’s City Garage campus at 101 W Dickman Street, Baltimore, MD 21230.


If you are looking for additional information on workshop details from the instructor, please don’t hesitate to email

Reserve Your Spot Now

  • date_range
    Mon, Jul 16th – 18th

    6:00pm – 9:00pm

    Photo of Michelle Jackson
    Michelle Jackson

    Web Strategist at

    Michelle Jackson is a Web Strategist at, an award-winning, full-service web agency. Michelle employs a variety of user research methods to guide the site design and build for clients in industries such as higher education, healthcare, non-profit, and technology. Her work focuses on ensuring that client websites reflect both their business objectives and site visitor needs. She also provides clients with consultative and training solutions. A polyglot, she lived and studied overseas in Panama and China for 4 years. She is a U.S. Fulbright grant recipient.

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